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Services

AI Customer Support

A 24/7 AI agent that answers buyers in Arabic & English

Get a Quote Contact

Custom quote · priced to your needs

What's included

24/7 AI chat agent on your website & WhatsApp
Answers product, price, shipping & order questions
Arabic + English + Chinese, trained on your catalog
Captures leads and hands off to your team
Order-status & FAQ automation

Many factories lose orders not because of weak products, but because inquiry management is chaotic — emails, WeChat, WhatsApp and trade-show cards scattered everywhere, follow-ups missed, buyers gone. A dedicated CRM brings every buyer, every inquiry and every order into one dashboard, so your team never drops a single opportunity again.

Our CRM is built for export factories: multi-language, mobile-friendly, and connected to your website, ads and store — making the entire path from visitor to closed deal visible, manageable and improvable.

One dashboard for every buyer

All inquiries are gathered automatically with source, status and follow-up history; responsibilities are clear, so you always know who owns a deal and where it stands.

A free dedicated account manager

Every account includes a free dedicated manager who can handle client communication, quotes and follow-ups inside the system on your behalf — while you keep full access and control of your data.

Decisions driven by data

Live reports show inquiry sources, conversion rates and pipeline value, helping you invest resources in the markets and channels with the best return.

How It Works

From factory to global buyer in four steps

1

Tell us your goal

Register and submit what you make and which markets you want to reach.

2

We design & quote

Our team scopes your website, store, ads or CRM and sends a clear quote.

3

We build & launch

We build everything to American standards and connect WhatsApp, RFQ and live chat.

4

You win buyers

Track every inquiry, request and deal in your own CRM dashboard.

FAQ

Frequently asked questions

Is the CRM hard to learn?
Very easy. It has a Chinese interface, is mobile-friendly and includes a guided onboarding — and you can have your dedicated manager operate it for you.
Is my customer data safe?
Yes. Data is transmitted over encrypted connections and kept strictly confidential — we never sell or leak your customer or pricing information.
Can my team collaborate?
Yes. You can assign accounts and permissions to team members to manage inquiries and orders together.
What does Listy Group do?
We are a US-based company that builds American-standard websites, stores, ads and CRM systems for Chinese factories, helping you sell directly to buyers in the USA, Middle East and Europe instead of competing on price on marketplaces.
Do you only serve Chinese factories?
Yes. Our product and team are built specifically for Chinese manufacturers going global — from language and culture to process, tailored to you.
How do I get started?
Create a free account and submit your request; we review and quote within 24 hours. Signing up includes a free dedicated account manager.
Is every service custom-quoted?
Yes. We don’t use fixed packages — we quote based on your products, market and goals, so you only pay for what you actually need.
Do I need to speak English?
No. Our native-level team communicates with overseas buyers in fluent English, and we write all your website and marketing content.
Which markets do you cover?
Primarily the USA, Middle East and Europe — three high-value markets — and we can extend to more regions via multi-language localization.
How long does a project take?
It depends. A standard brand website is usually 2–3 weeks; SEO and ads are ongoing. We provide a clear timeline with your quote.
How are invoices paid?
Invoices are paid online in CNY (¥) through a secure in-platform link, processed by Stripe. We never store your card details.
Are top-ups or payments refundable?
All payments are non-refundable after 12 hours; ad spend already used is non-refundable in all cases. See our refund policy.
Is my data safe?
Yes. All data is encrypted in transit over HTTPS, passwords are hashed, and we never sell your products, pricing or customer data to third parties.
Is the dedicated account manager free?
Yes. Every account includes a free dedicated manager who handles requests, quotes and follow-ups for you — while you keep full control of your account.
Do I need a website before running ads?
Yes — ads need a landing page to capture and convert inquiries. If you don’t have one yet, we can build it for you first.
I already sell on Alibaba / Amazon — do I still need you?
Yes. We’re compatible with those platforms and bring your products and orders into one place, while an independent brand frees you from the price war and wins premium orders.
How are results measured?
We measure real results — inquiries, buyers and revenue — not vanity metrics, and you can track them live in your dashboard.
Can I order just one service?
Of course. You can choose only a website, SEO, ads or any single service — or a monthly growth retainer where we run it for you continuously.
How do we communicate?
We support WeChat, WhatsApp and email, and once logged in you can message your dedicated manager directly in the system so it’s easy to keep in touch.
Can I track project progress anytime?
Yes. Log into your dashboard to see request status, ad performance, inquiries and invoices live — fully transparent the whole way.
What makes you different from other agencies?
We’re a US-based team with native-level English and AI-driven data, a free dedicated manager on every account, and one-stop service from website and ads to SEO and CRM.
How do I contact you?
Reach us via WhatsApp, WeChat or our business email on the site, and once logged in you can message your dedicated manager anytime.

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Business emailops@listygroup.com